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Preventive Maintenance Plans

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Exemplary service and customer satisfaction are our highest priorities. When we help transform your space, we rely on the best, most advanced automation technologies. From the initial design phase to installation and on into the future, with 24/7 service and monitoring, ETC wants you to be constantly amazed, not by how complicated it all is, but by how easy it seems. With ongoing maintenance, you can enjoy your space and ensure it always works as expected. With preventive visits and pre-arrival checks, you know when you arrive, all systems are a GO!

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The ETC Difference

When you choose ETC Florida to install any of our technology solutions, you’re guaranteed professional and on-time design, installation, monitoring, and service. And by professional, we don’t just mean they’re getting paid. We mean professional certifications. Fully insured. State Validated Licenses. On-going Training. Unmatched Historical Expertise.

Founded over 35 years ago, ETC has grown with the populations of the Palm Beaches and the Treasure Coast. Over the years, we have helped over 4,000 satisfied customers and today employ over 50 full-time professionals. It is a source of great pride to know that ETC has the experience, talent, and resources to exceed our clients’ needs every day.

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Maintenance Plan Options

Our maintenance levels are designed to give you coverage where you need it, maximizing the efficacy of every dollar. Choose the package that best suits your needs and budget:

  • Concierge Level: Dedicated Team of Technicians, Private Hotline, Monthly Visits, Same Day Service Availability, Discounts on upgrades, First response post-tropical cyclone event and more
  • Diamond Level: Pre-Arrival and Departure visits, twice annual maintenance visit and analysis, discounts on monitoring and loaner equipment, priority tropical cyclone response,  and more
  • Member Level: Bi-annual maintenance visits, discounted monitoring, access to new products and services, First Available service visits with prioritized response, and more.

Get more details about your service options here

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About Our Technicians

Our team is proudly HTA-certified, a title awarded by the Home Technology Association to installation companies that exemplify trustworthiness, employ technicians with the proper technical qualifications and have a proven history of superior client care. While that may sound pretty basic, it may surprise you to learn that fewer than 2% of all technology integration companies in America are certified.

ETC to the Core

Our enviable client service doesn’t just happen because we’re all such nice people (though that does help). Our service standard is born of a solid vision and core values that were first articulated in the very beginning. These are the fundamental principles that guide us in the service of our customers every single day:

  • Service the client above all else
  • Be solution-oriented, creative, and innovate
  • Exhibit honesty, respect, and integrity
  • Be enthusiastic and enjoy what you do
  • Work and act as a team

ETC is here to provide our expertise and our numerous services. Contact us to get started on your project today.

Have a project in mind? Speak with a specialist